City of Toronto Resources
Call if you develop symptoms.
Open 24 hours a day, seven days a week
Toronto Public Health Hotline
8:30 a.m. – 8 p.m.
Call if you have questions about COVID-19. Translation is available in multiple languages.
Outside City limits: 416-392-2489
Call if you have questions about City services.
Call if you’re having difficulty breathing or experiencing other severe symptoms.
Local Support Services
Distress Centres of Toronto
Description: Distress Centres of Toronto provides telephone support, crisis intervention, and suicide prevention and support.
Population(s) Served: General / All
Area of Specialization: Services are provided in over 151 languages thanks to an interpreter service.
Description: 24/7 anonymous and confidential, multilingual distress and crisis line service.
Population(s) Served: Region of Peel (Brampton and Mississauga)
Phone: 905 459-7777 (Mandarin or Cantonese)
Kids Help Phone
Description: Bilingual (English and French) help-line that provides free counselling, information and referral on an anonymous basis
Population(s) Served: Children and youth ages 5-25
Live chat with someone online through their app.
Description: Free, confidential helpline providing professional counselling, information and referrals
Population(s) Served: Post-secondary students in Ontario
Area of Specialization: mental health, addictions and well-being
Description: The Centre provides supportive counselling for immediate, crisis issues and referrals to other services for on-going, non-crisis issues.
Population(s) Served: Adults living in Toronto
Area of Specialization: Mental Health Support
Crisis Line: (416) 929-5200
Referral line: (416) 929-9897
Progress Place Warm Line
Phone: 416-323-3721 between noon and 8 p.m.
Phone2: 416-960-9276 between 8 p.m. and midnight
Toronto Seniors Helpline
Ontario Psychological Association
Population(s) Served: Frontline workers in community agencies
Other Regions / Populations Served
Canada Suicide Prevention Service (CSPS)
Description: CSPS provides suicide prevention and support, telephone counselling, resources and support, available daily from 4 pm-12am midnight.
Population(s) Served: General
Phone: 1-833-456-4566 or text 45645
Crisis Services Canada
Description: An online community of professionally-trained volunteers who are here to support you, whatever you are going through.
Population(s) Served: Available 9pm – 3 am daily for ages 30 and under.
Big White Wall
Description: Online mental health and wellbeing anonymous chat service.
Area of Specialization: It includes an online peer support community, a place for creative and artistic expression of emotions, guided support courses and tools to help with self-management, as well as mental health self-assessments.
Hope for Wellness Helpline
Description: Hope for Wellness Helpline is a mental health helpline, via telephone or online chat, for Indigenous people that provides immediate, culturally relevant crisis counselling support. Available 27/7.
Population(s) Served: General
Online chat at: hopeforwellness.ca
Lesbian/Gay/Bi-Sexual Youth Line
Description: The LGBT Youth Line is a toll-free Ontario-wide peer-support phone line for lesbian, gay, bisexual, transgender, transsexual, two-spirited, queer and questioning young people. Available Sunday-Friday 4 pm-9:30 pm.
Population(s) Served: LGBTQ Youths
Description: Trans lifeline is a hotline that is staffed by transgender people for transgender people, primarily those in crisis, based out of the USA. Available daily 10am – 4am.
Population(s) Served: Transgender people
Additional Resources for Women Abuse
The Assaulted Women’s Helpline: 416-863-0511
Parkdale Legal Clinic: 416-531-2411
Sexual Assault/Domestic Violence Care Centre of Women’s College Ambulatory Care Centre: 416-323-6040
Women’s Health in Women’s Hands: 416-593-7655, TTY: 416-593-5835
Education Wife Assault: 416-968-3422
Central Intake for Shelter: 416-397-5651
Mental Health Services for the Chinese Community
Asian Initiative in Mental Health (AIM), Toronto Western Hospital: 416-603-5349 (Mandarin and Cantonese)
AIM – Early Intervention in Psychosis, Toronto Western Hospital: 416-603-5349 (Mandarin)
Hong Fook Mental Association: 416-493-4242
(Mandarin, Cantonese, Vietnamese, Cambodian, Korean)
Mount Sinai Wellness Centre: 416-291-3883
(Mandarin and Cantonese – Geriatrics)
MS Wellness Centre Website
Mount Sinai Assertive Community Treatment Team: 416 586-9900
MSH ACTT Website
Individual / Couple / Family Counselling
Community Family Services of Ontario: 416-979-8299
Living Water Counselling Centre: 905-763-0818
Lingyu International Psychology Centre: (001) 647-728-2955
Chinese Autism Awareness Centre: 416-561-7909